Privacy Policy

Forajer is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully.
By using our website, you are agreeing to be bound by this Policy.

WHO ARE WE?

We are Forajer Ltd – an independent online retailer selling only the finest goods, which are either created by us or sourced elsewhere from one of our partners, and sold by us. We hold all stock here in the UK and it is picked and packed by our in-house team, we do not use third party drop-shipping services.
Our company registration number is 12362073, and we are located on the sunny south-coast in Bournemouth, UK.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To protect your personal information online, we use SSL encryption on all data to and from our website. You can check the security validity by clicking the padlock icon that appears in the URL line of your browser.

WHAT INFORMATION WE COLLECT ABOUT YOU, WHY DO WE COLLECT IT, AND WHAT DO WE DO WITH IT?

When you place an order on our website www.forajer.co.uk, we collect the following information in order to fulfil your order and contact you should a query arise.

When subscribing to our newsletter, we collect the following information only:

THE INFORMATION WE DON’T COLLECT 

We never collect credit/debit card information as we use third party payment processors to handle this information securely. None of your credit/debit card information is stored anywhere on our website.

HOW WILL THE INFORMATION YOU PROVIDE BE USED?

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order.

We use the information you provide about someone else when placing an order, or purchasing a gift card, only to ship the product and to confirm delivery. We do not share this information with outside third parties except to the extent necessary to fulfil that order.

You can sign up to receive updates on our latest products and features via email on our website. You can always unsubscribe from our newsletter at any time.

PROFILING

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information most relevant to you.

WHO WILL MY INFORMATION BE SHARED WITH?

As an independent retailer, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.
We use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here.
We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your Personal Information here.
You can also opt-out of Google Analytics here.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION 

We want to make sure that your personal information is accurate and up to date. You can update your details at any time in the profile section of our website.

You have the right to request a copy of the information that we hold about you. If you would like a copy, please contact us at hello@forajer.co.uk. For security, and to protect your privacy, we will take reasonable steps to verify your identity before granting access or making corrections.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

COOKIES

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse a website. They provide aggregated but anonymised information and analytics about our customers, but without identifying you. There are 4 types of cookies we may use: 

By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.

You can find out more information about cookies on the ICO website here.

OUR COMMITMENT TO CHILDREN'S PRIVACY

We are concerned to protect the privacy of children aged 16 or under, and no part of our website is structured to attract anyone under the age of 16. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information. By placing an order or submitting your details to us, you are confirming that you are over the age of 16. 

FUTURE UPDATES

We may change this policy from time to time to ensure it is up to date with current European data protection laws. If there are significant changes to the way we process your data, we’ll notify you via our website, and if you’re subscribed to our mailing list, via email too.

CONTACT US

If you have any questions or feedback regarding this statement, you can contact us at hello@forajer.co.uk.

This page was last updated in May 2020.